STRIVING FOR EXCELLENCE

Please complete only one Preliminary Application to prevent delays in processing. Once registered, your application will be available to all offices.

  • Call Center Representatives
    Location: Irwin
    Assignment Length: Short Term
    Days & Hours of Shift: Monday to Friday 8am to 4pm
    Hours Per Week: Full Time
    Salary/Wage: $11/hr
    Description: • Answer roughly 100 phone calls a day
    • Assist customers with tax information
    • Record conversations using the company database
    • Communicate clearly and professionally with patrons
    Requirements: Some clerical and customer service experience desired
    Resume Required: Yes
    Contact Name: Adam Liska
    Phone: 412-856-3666
    Click here to Apply Now! Include this job title in the”Type of Position Seeking” field.
  • Accounting Assistant
    Location: New Stanton area
    Assignment Length: Long Term
    Days & Hours of Shift: Monday-Friday 8:15am-5PM
    Hours Per Week: Full time
    Salary/Wage: $12.00
    Description: Process check run, file UPS claims, and enter invoices. Help with filing sales tax for different states and account analysis & reconciliations.
    Requirements: Prior Accounting assistant experience
    Resume Required Yes
    Contact Name: Youngwood Office
    Phone: 724-925-6106
    Click here to Apply Now! Include this job title in the “Type of Position Seeking” field.
  • Customer Service Representative
    Location: New Stanton
    Assignment Length: Temp-to-Hire
    Days & Hours of Shift: Monday-Friday 8:00AM – 5:00PM one week and 10:00AM – 7:00PM the next week.
    Hours Per Week: Full Time
    Salary/Wage: $12/hr
    Description: The role of the Customer Service Representative is to provide outstanding service, to ensure satisfaction and to create a memorable experience for each customer.

    ESSENTIAL FUNCTIONS:

    * Takes incoming calls from customers regarding questions
    * Interacts with other departments when necessary to obtain customer information or order status
    * Notates customer accounts quickly and accurately
    * Sets up reshipments for incorrect, damaged or defective items
    * Ensures customer complaints are properly handled and directed
    * Identifies when it is appropriate to communicate escalated calls to the Customer Service Supervisors
    * Provides excellent follow up to customer inquiries
    * Responds to customer email inquiries as assigned
    * Operates the Internet chat feature with customers as needed

    Requirements: JOB SPECIFICATIONS:
    Preferred – High School Diploma
    Minimum Experience: 1-2 years of customer service experience
    Preferred – Experience in a high call volume environment
    Knowledge: Strong understanding of Microsoft Word & Outlook. Proficient in the utilization of a multi-line phone system where calls are held in queue awaiting the next available representative.

    Data entry/typing skills are needed.

    Resume Required Yes
    Contact Name: Youngwood Office
    Phone: 724-925-6106
    Click here to Apply Now! Include this job title in the “Type of Position Seeking” field.
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